Easier said than done
Developing your organizational purpose requires more than well-intentioned purpose statements and savvy communications. The organization’s choices around purpose must be clear and distinct, animate customer loyalty, galvanize a range of external and internal stakeholders, be genuinely embraced by leaders, and be consistently reflected in day to day actions.
Fit for purpose
We work with your leadership team and, when desired, the Board, external stakeholders, and employees to develop or clarify organizational purpose that meets these challenges. We bring extensive experience and proprietary support that includes purpose diagnostics that are customized for each stakeholder group, dedicated brand research partnerships, a highly engaging “purpose design lab” process for top teams, and expert alignment facilitation.
Making it count
Our Connect to Purpose work establishes the critical direction and foundation, designing with the end in mind, to subsequently mobilize the purpose advantage.
Outcomes include:
- Deep, evidence-based understanding of stakeholder purpose-related values, beliefs and expectations vs. baseline perceptions
- Purpose positioning and narrative that is distinctive, tangible, and legitimately achievable
- Aligned ELT and Board commitment
- Imaginative convergence of customer, employee, investor, partner, and societal interests.
- Positioning that will inspire customer “evangelists” and deeply committed employees.